Converters Conditions That are Not Covered
Under Warranty and are Non Returnable!

PROCEDURE FOR PROCESSING CONVERTER WARRANTY CLAIM

Manufacturers now require the following items to
be submitted before any processing of a warranty claim.

1. Original Sales Invoice

2. Copy of Warranty Form that was filled out at time of installation.

3. Printed Detail Diagnostic Report (Not a code reading of PO420 or PO430 but real diagnostics).  These readings must be obtained from a scan tool with the scanner set in generic mode.  Reading are to contain:

a) Long Term and Short Term Fuel Trim readings for Bank 1 (4cylinder) and Bank 1 and
Bank 2 for (6 & 8 cylinders) Readings are in percentiles + or - Need readings at Idle and at 2500 RPM.

b) Mass Air Flow Sensor readings (gm/sec)  This reading is to be at Idle.

c) Readings of all Oxygen Sensors pre-cat and post-cat.  These can be freeze frame images of Oxygen Sensors.

4. Photos of the exterior of converter shell similar to the examples above.